How do I pay for a Shoplife purchase?

At Shoplife, we offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Shoplife’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

You may make use of Internet Banking, USSD, Direct Bank Transfer, Gift Card, Cash on Delivery and Shoplife Wallet to make your purchase.

Shoplife Nigeria also accepts payments made using Credit and Debit Card issued by Visa, MasterCard, Verve and American Express.

Are there any hidden charges when I make a purchase on Shoplife Nigeria?

There are NO hidden charges when you make a purchase on Shoplife Nigeria. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Delivery charges may be extra depending on the seller policy. Please check individual seller for the same. The Payment Gateway charges is on us, we bear the cost on all orders.

Payment Gateway

We make use of Africa’s number one payment gateway “Paystack” to simplify the online payment processes. Your Data and information are surely backed by a very secured and First class standard encrypted payment solution.

What is Cash on Delivery?

If you are not comfortable making an online payment on Shoplife.com.ng, you can opt for the Cash on Delivery (COD) payment method instead. With Cash on Delivery, you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

The maximum order value for a Cash on Delivery (C-o-D) payment is 300,000 Naira only. Cash on Delivery can also mean making use of Bank Transfer at the point of delivery. COD can only be settled in Naira currency, not in foreign currency. You can not use gift cards or Store Credits to pay for a Cash on Delivery payment method.

How do I pay using a credit/debit card?

We accept Payment from cards issued in Nigeria and other Countries including USA, England etc.

Credit cards

We accept Debit Card payments made using Visa, MasterCard and American Express credit cards.

To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the Paystack Online Payment Infrastructure Interface, where you will be able to make your payment securely.

Debit cards

We accept payments made using Visa, MasterCard and Verve and American Express debit cards.

To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number. You will then be redirected to paystack interface to complete the payment.

Is it safe to use my credit/debit card on Shoplife?

Your online transaction on Shoplife is secure with the highest levels of transaction security currently available on the Internet. Shoplife uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on Shoplife are processed through secure and trusted payment gateways managed by leading Paystack, Paypal and leading banks in Africa. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does Shoplife Nigeria take to prevent card fraud?

Shoplife realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.

Can I make a credit/debit card or Internet Banking payment on Shoplife through my mobile?

Yes, you can make credit card payments through the Shoplife mobile site and application. Shoplife Nigeria uses 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.

How does ‘Instant Cashback’ work?

The ‘Cashback’ offer is instant and exclusive to shoplife.com.ng . We give cashback for all the orders you place on Shoplife Nigeria nd you only pay the final price you see in your shopping cart. The cashback will be deposited into your Shoplife Wallet and you can use it for purchase the next time.

How do I place a Cash on Delivery (C-o-D) order?

All items that have the “Cash on Delivery Available” icon are valid for order by Cash on Delivery.

Add the item(s) to your cart and proceed to checkout. When prompted to choose a payment option, select “Pay By Cash on Delivery”.

Once verified and confirmed, your order will be processed for shipment in the time specified, from the date of confirmation. You will be required to make a cash-only payment to our courier partner at the time of delivery of your order to complete the payment.

Terms & Conditions:

• The maximum order value for C-o-D is 300,000 Naira only
• Gift Cards or Store Credit cannot be used for COD orders
• Cash or Bank Transfer payment at the time of delivery.