GO54, previously known as Whogohost, is one of the biggest and most prominent web hosting companies in Nigeria, covering virtually the entire African continent. The company was rebranded as GO54 early in 2024 to show its ambition to expand and empower businesses across all 54 African countries. Having registered over 300,000 domains and with over 100,000 clients, GO54 brands itself in supporting small to large businesses in creating their online presence.
Key Features and Offerings:
- Ease of Use: GO54 is praised as very user-friendly; its control panel is relatively easy to use for customers to manage their hosting services. It offers one-click installations of WordPress, Joomla, and other scripts in a user-friendly interface suitable for users at all levels of technical expertise.
- Variety of Hosting Plans at Affordable Prices: The organization provides shared hosting, VPS cloud hosting, and even email hosting at an affordable price. Shared web hosting is perhaps the most popular hosting among users; their shared hosting plans start from as low as ₦20,000 annually for the Premium plan. Each of these plans has cPanel access, email accounts, and a 99.9% uptime guarantee.
- Trustworthy Customer Support: GO54 has different avenues to reach out to its customer support, such as Knowledge Base, Live chat, and Support tickets. Several users pointed out that while their response to support queries is relatively fast, complex technical issues would require the use of a support ticket system for effective resolution. There is this experience I had with the customer service when I renewed the domain of one the subsidiaries of Shoplife Africa. I had made payment but Flutterwave payment interface was closed thereby making the payment process incomplete. I opened a ticket and the domain was renewed instantly.
- Free Website Migration: For many users, free website migration is the high note where one transfers their content from another hosting provider to GO54 with ease and at no extra cost. Although we had not tried this feature before, but most online users recommend it.
Customer Experiences:
Positive Feedback: Most are pleased with the ease of use of the GO54 platform and its many options for different kinds of payments, especially for international clients. In fact, the rename to GO54 was seen as a positive thing because it relaunched a feeling of focus on providing fresh services like an AI website builder, email marketing, and other digital solutions.
Drawbacks: Some of the disadvantages mentioned by customers include some of the lower tiers of shared hosting being low in bandwidth, and website backups must be requested instead of performing them automatically.
Overall, GO54 remains among the most reliable and accessible web hosts in Africa, providing online building and maintenance solutions for businesses. Due to its numerous products and features targeting both small and large businesses, it has remained a favorite choice for hosting within the African region.
You can check out GO54 hosting plans here
